FAQ | Network Inventory and more from LOGIN GmbH

FAQ

Here you will find answers to the most important questions about LOGINventory.
Detailled information is also provided in our Trouble Shooting Guide.
You will get further support in our Support Forum.
Or you contact our support directly.

Installation Problems (4.x)

For different reasons you may encounter unforeseen problems during the LOGINventory installation. Following you find an explanation of the various messages which indicate the potential cause for a failed installation.

Prerequisites for Scanning (4.x, 5.x)

Due to the limited networking capabilities of Windows 9x, XP Home and Vista Home, LOGINventory is unable to remotely scan PCs with these operating systems. Instead, by executing LOGINfo.EXE locally (for example via startup or logon script) it is possible to inventory these computers, too (see section 2.1 of the LOGINventory Trouble Shooting Guide for detailed explanation).

Windows XP SP2 Firewall Configuration (4.x, 5.x)

If you are using Windows XP SP2 or SP3, you should configure the Windows Firewall:

to ensure a maximum security level;
to prevent useless limitations on administration.

Windows 7, Vista and 2008 Server Firewall Configuration (4.x, 5.x)

In Windows XP Service Pack 2, Microsoft shipped a vastly improved -- at the time -- client-based firewall solution. The Windows XP firewall in SP2 was enabled by default, which meant that computers were instantly granted better protection from attack. However, the firewall in XP SP2 was missing some key features that have been included in Vista Windows Firewall.

Read more about the firewall configurations in our Trouble Shooting Guide (Chapter 5).

Common Scan Errors (4.x, 5.x)

Scanned computers do not necessarily have to be members of a domain, however, local administrative rights are needed for scanning everywhere. Parameters such as 'user name', 'user account', 'logon domain', 'logon server' will only be identified, if a user is logged in while scanning.

Manual Inventory (4.x)

You may create your own .LI4 files similar to those written by LOGINquiry or LOGINfo.exe, put them in the data directory and run LOGINsert to process them. Be aware, that the filename is very important: